The University of Cape Coast (UCC) Hospital has garnered high marks in a recent peer review undertaken by the Central Regional Health Directorate for raising the quality of health care delivery in the region.
Peers here represent the various health facilities and it is an initiative introduced to allow peers access each other.
In this year’s peer review, there were 31 health facilities embarking on this initiative in the Central Region, including Our Lady of Grace Hospital, Trauma and Specialist Hospital at Winneba, St. Luke Catholic Hospital, Brakwa Polyclinic, and the Senya Polyclinic.
Based on the principles and standards of the Regional Health Directorate, the University achieved a commendable score of 95.6 per cent.
Noteworthy aspects evaluated included Maternal and Child Health Services, institutional maternal mortality, Caesarean section rates, and Data quality audit, among others.
Director of the Directorate of University Health Services, Dr. James Kojo Prah who spoke exclusively to ATLFMNEWS expressed the University’s commitment to addressing the various identified setbacks from the evaluation.
He identified stillbirths among mothers transferred late from other hospitals as one major setback that the hospital is employing needed efforts to improve healthcare quality and reduce such outcomes.
“We identified stillbirths among mothers transferred late from other hospitals to the UCC hospital because we have the effective facilities and machines to handle such cases but they normally report such cases to our facility at the late stage.
So, we decided to engage with such hospitals and we will continue to encourage them to transfer early such cases to avert the situation.” He continued.
Dr. James Kojo Prah expressed hope that the hospital will perform better in the next peer review.
On the issue of customer care services especially at hospitals, Dr. James Prah emphasized the university’s unwavering efforts to improve customer care services even though human attitudes play a pivotal role in patient care.
He underscored the hospital’s frequent engagement of staff customer care training to continually enable staff to appropriately attend to patients.
He, therefore assured the public of the hospital’s commitment to the delivery of quality health care and encouraged the public to patronize the services of the hospital which stands as the second best in the region with facilities to improve the health care of every individual that patronizes their services.
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Source: Aba Aikins Appah & Angelina Riley Hayford/ATLFMNEWS
