According to the Chamber of Telecommunications, an upgrade to the software used for SIM card re-registration would help speed up the procedure.
Long lines are forming at mobile network service centers around the nation as Ghanaians seek to meet the March 31, 2022 deadline for registering SIM cards.
Many individuals have expressed worries about the procedure as a result of the incident.
However, in an interview with Citi News, the chamber’s Chief Executive Officer, Ken Ashigbey, said that KelniGVG, the creator of the registration platform, is anticipated to release a new version on Thursday that would ideally minimize the time spent registering each individual.
“We know that there’s been a lot of challenges and KelvniGVG are the people who have developed the app to provide the second phase of the biometric verification and there have been a lot of updates that KelniGVG has done. There is one that is due for Thursday evening, and all of it is supposed to speed up the process. There have been some bottlenecks with them and that is why we are having the queues at the various centres. We hope that this new update will quicken the process and make it faster,” he said.
Mr. Ashigbey further said that mobile network providers have taken other initiatives on their own, such as establishing more stores to shorten lineups and ensuring that many more people are registered every day.
He also advised other institutions to explore institutional registrations in order to reduce the length of the lines.
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