Scancom PLC (MTN Ghana) has increased the cost of its voice and data products and services for both pre-paid and post-paid customers.
The revised rates went into effect on Tuesday, November 28.
The price increase affects consumers who use phone, SMS (text message), and data services such as Fiber Broadband and Fixed Wireless Access (4G Router/Turbonet).
According to the telco, “The review has become necessary due to increased operational costs. The review will allow MTN Ghana to continue to make the investments required to sustain its business going forward.”
Noel Kojo-Ganson, Chief Commercial Officer for MTN Ghana, explained the rise as a result of market constraints.
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“We are very mindful of the challenging economic conditions and the increasing cost of inputs for our business.
“The price review is [Internal]necessary to enable us to continue to sustain the business and make the needed investments in the network and new innovations to enhance customer experience,” he went on to say.
MTN Ghana informed its valued clients that the company will “continue to focus on delivering reliable, innovative, and improved customer experience.”
“Our customers remain our key priority and we will continue to innovate and give the best value and experience to them.”
According to the announcement, “MTN Ghana’s promotions, offers and loyalty schemes including the existing 50% bonus for 4G customers on myMTN App and Momo App will remain.”
