The giant Ghanaian telecommunications provider, MTN has notified its clientele that it has increased its operating capacity thanks to funding from international partners.
In light of the persistent disruptions caused by cuts in underwater fiber optic cables, this approach seeks to improve internet connection.
Many Ghanaians have been without access to the internet since Thursday, March 14, when mobile network operations were interrupted.
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The most recent update from MTN Ghana reassures customers that the company is looking into all possible solutions to their data problems.
Below is the full update.
Y’ello Valued Customer,
We would like to express our gratitude to you for your patience and understanding during the ongoing network disruptions. We are happy to inform you that we have secured additional capacity from our international partners, which has resulted in an improvement in your data experience.
We understand the inconvenience the current situation may have caused you and assure you that we are working hard to resolve the issue as soon as practicable. Rest assured that we are exploring all options to ease your data challenges.
We will continue to keep you updated as we make further progress towards full restoration of services.
Thank you
