The Driver and Vehicle Licensing Authority (DVLA) has interdicted four employees who were implicated in JoyNews’ investigative story, “Money over Human Lives.”
The Greater Accra Regional Office at 37 and the Tamale Regional Office in the Northern Region each conducted their respective portions of the inquiry.
A 48-hour mandatory training course at an approved driving school, a computerized theory test, an in-traffic driving test, a test of road signs and other violations were made public by the documentary.
It captured DVLA employees of various kinds, some of whom worked through agents, as well as security men who solicited money to circumvent official standards for their own financial benefit, completely disregarding the risk to human lives.
The DVLA claimed in a statement on January 11 that it had taken steps to remedy the rot in the process of obtaining driver’s licenses, weeks after the documentary was aired.
It stated that the Authority and driving schools in Ghana have planned a meeting to identify, go over, and streamline operations for effectiveness.
Driving schools mentioned in the documentary have been invited to a meeting for review, and if any license requirements have been broken, suitable sanctions will be applied.
In order to stop such acts from happening again, the DVLA also announced several new reforms.
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a. The DVLA billing system guarantees our rates are transparent and gives the consumer knowledge about our services. We are actively updating our payment platform, which will be expedited strategically with the aim of exclusively accepting digital forms of payment for almost all of our services.
b. By the conclusion of the first quarter, the Authority will release a mobile application. Customers will be able to apply for services, make payments, and receive notifications while also having the chance to verify our products and services.
c. enhancing access control methods (including the installation of additional CCTV systems at all CBT rooms). Webcams and facial recognition technology will be used to make sure that only the right applicants take the test.
d. a review of how each driving school in the country operates.
e. The cars used for the in-traffic test would have cameras installed.
f. For driver examiners, ongoing training and certification are required.
g. Re-registration of all instructors and driving schools.
Source: Myjoyonline